Items may be returned for a refund, store credit or exchange (not including shipping costs) of the purchase price within 30 days of delivery as long as it is in a new condition and has not been used or modified. If the purchase price of any item(s) is over $250 or the item has been custom sized there is a 10% restocking fee.
Please contact us at (212) 741-9650 or firstname.lastname@example.org for a return authorization number.
You can send the item back any way you like as you are responsible for all return shipping. We suggest shipping it via a method that can be tracked. We cannot take responsibility for items that do not make it back to the store. If an item is being exchanged, Rain or Shine will ship up to one exchange via ground mail at no extra cost for domestic customers. International customers are responsible for all shipping charges.